Refund & Cancellation Policy

1. Software Development & Services

Due to the nature of custom software development and IT services, refunds are generally not provided once work has commenced. We work closely with our clients through milestone approvals to ensure satisfaction.

2. Cancellation Policy

You may cancel a service agreement at any time by providing written notice. In the event of cancellation, you will be billed for the work completed up to the cancellation date based on the agreed-upon rates.

3. Subscription Services

For ongoing maintenance or subscription services, you may cancel at any time. Your service will remain active until the end of your current billing cycle. We do not provide prorated refunds for partial months.

4. Exceptions

If there is a clear failure to deliver the agreed-upon project scope as outlined in our contract, a partial or full refund may be negotiated on a case-by-case basis.

5. Contact for Refunds

To request a cancellation or discuss a refund, please contact our billing department at info@sarkaritsolutions.com.